Tim’s personal challenge
A cold, slick morning.
I am not sure how the young high school kid got that vehicle into the parking lot. He had slid into a curb and done a job on that front end. The right front tire was just pointing the wrong way. No steering on that side now. Tim, the store manager and one of the kindest folks you could ever meet, did the write up on the vehicle. Not a cheap repair this one. Costly parts, but one in particular could only be had by the dealer and was half the total repair cost. Tim called the young man’s mother as the car was mom’s. Mom’s only car. The family’s only car. The car that the high school kid had just laid up that would be costing $1200 to repair. Mom wants to kill her first born. This will blow the budget for sure, but there is no option, the family car must be fixed, and $1200 was what it would be.
Except for Tim.
Tim made some time, and kept working for a lower cost option. Tim took it as a personal challenge to save this family the cost of the dealer part. Tim has been around a while. He has been running this store for over 16 years. Tim has some experience, and some connections, and some good ideas. Not Tim’s first rodeo. Tim found a used part in excellent condition. That part would cost one fifth of the dealer part. The car was fixed.
Mom came in to pay for the car, expecting to have to pay half now, and half in two weeks with the next pay period. Mom hadn’t worked with Tim before. Tim explained that he dug up a used part in great shape, and saved mom $500.00. Mom cried. A son did not die. A family’s car was restored that day. And Tim had another great day helping people.